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Refund Policy


Once your premium membership is activated and you download less than 3 images, you will have 7 days to order a refund. You can request a refund at [email protected] and we will issue a refund within 3 business days after you submit your cancellation request (in case of a holiday, it will be postponed). 

How the refund is processed depends on your original payment method: if you pay by credit or debit card, the refund will be sent to the issuing bank and processed by the issuing bank. Please contact the issuing bank for questions about when to post the credit line and the amount of the payment spent to your account. Bank transfer and local payment methods do not support refunds. 

If you meet the refund policy, you can contact WebSpick customer service to provide a Paypal account for the refund.